HUMAN RELATIONS THE ART AND SCIENCE OF BUILDING EFFECTIVE RELATIONSHIPS

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Human Relations

Author : Vivian Hamilton
ISBN : 0131930648
Genre : Psychology
File Size : 76.36 MB
Format : PDF, ePub, Mobi
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Relationships are the very foundation of our lives. Whether personal or professional, our ability to understand and commuinicate effectively with the people in our lives can make the difference between a satisfying, fulfilling life and one filled with tension and frustration. With this in mind, it's suprising that so few of us take the time to critcally examine the makeup and workings of these connections. This text examines human relations by integrating key components of successful relationships: internal influences on thoughts, feelings, and behaviors ; external or sociocultural influences and communication principles and skill building. These main features help drive students towards better understanding and more effective communication within all of their relationships.
Category: Psychology

Human Relations

Author : Vivian McCann
ISBN : 9780134416632
Genre : Psychology
File Size : 61.6 MB
Format : PDF
Download : 140
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This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. For courses in Adjustment, Interpersonal Behavior, and Human Relations A conceptual and skills-based overview of relationship building in today’s world Human Relations: The Art and Science of Building Effective Relationships helps students learn how to communicate more effectively within all of their personal and professional relationships. Employing a three-tiered approach to human relations, author Vivian McCann helps students to understand the psychological concepts that underlie relationships, to build the skills needed to communicate effectively, and to consider the influence of cultural norms and backgrounds throughout the relationship-building process. Revised to reflect the latest data and research, the Second Edition also includes updated information about how new technologies have greatly impacted today’s relationships. NOTE: This ISBN is for a Pearson Books a la Carte edition: a convenient, three-hole-punched, loose-leaf text. In addition to the flexibility offered by this format, Books a la Carte editions offer students great value, as they cost significantly less than a bound textbook. Human Relations: The Art and Science of Building Effective Relationships, Second Edition is also available via REVEL™, an interactive learning environment that enables students to read, practice, and study in one continuous experience.
Category: Psychology

Managing Challenging Clients

Author : A. Oade
ISBN : 9780230358997
Genre : Business & Economics
File Size : 54.19 MB
Format : PDF, Mobi
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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.
Category: Business & Economics

Case Of The Missing Cutlery

Author : Kevin Allen
ISBN : 9781351862257
Genre : Business & Economics
File Size : 74.82 MB
Format : PDF, ePub, Mobi
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Kevin Allen, author of the Wall Street Journal best-selling The Hidden Agenda: A Proven Way to Win Business and Create a Following, is back, with a fabulously entertaining (and true) tale of a newly minted leader made buoyant during The Case of the Missing Cutlery: A Leadership Course for the Rising Star. As a young manager at an airline catering facility, Kevin had to find out why silverware was disappearing at a rapid clip. The route to solving this mystery of The Case of the Missing Cutlery results in Kevin learning to rise to the occasion, to become a leader who inspires followers and is able to rely on their hard work and support. For those who might find reading about leadership success at the Fortune 50 level inspiring but too far removed from their experience, the author offers up this down-to-earth story of an everyday employee turned rising star. The Case of the Missing Cutlery also provides exercises and further examples to bring the leadership messages home. [This edition contains content previously published as The Buoyant Leader.]
Category: Business & Economics

Well Connected

Author : Gordon S. Curtis
ISBN : 0470642343
Genre : Business & Economics
File Size : 75.67 MB
Format : PDF, Docs
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Achieve your goals by selectively engaging the right people and connecting well with them Smart executives who want to reach virtually any business goal-from raising capital to finding sales leads to finding the perfect job-know that networking is the key to their success. But traditional networking approaches-meet as many people as possible, amass huge numbers of "connections" and "friends" in your LinkedIn and Facebook networks-rarely produce more than a handful of relationships that pay off. In Well-Connected, networking maven and coach Gordon Curtis explains that the secret to building truly effective relationships is to narrow--rather than widen--your network. His proven methodology for building key relationships that deliver results every time emphasizes selectively engaging the right people and connecting with them well : First, identify a "critical enabler," someone who has access to the knowledge you need and is inclined to help you; second, unlock the critical enabler's willingness and ability to provide what you need by offering her something valuable before you ask her or him for anything. Well-Connected reveals a breakthrough approach to networking that delivers predictable, positive results Filled with success stories, the book provides an accessible action plan for all readers Networking maven Gordon Curtis has been featured in The Wall Street Journal, The Boston Sunday Globe, Fast Company Magazine Well-Connected serves as the playbook for sophisticated business people who know there's a better way to connect with the right people to get things done better and faster.
Category: Business & Economics

Click

Author : George C. Fraser
ISBN : 0071594809
Genre : Business & Economics
File Size : 58.92 MB
Format : PDF
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Does the thought of networking make you cringe? In this book you will find ten simple principles that will dispel your dread of networking forever and reveal a proven path to success and happiness. Imagine mastering the skills to create an extraordinary marriage, lifelong friendships, or powerful and enriching business relationships. That is what awaits you in Click: the tools to tap into the richest resource on the planet--other people--no matter how hard it's been for you to do so in the past. In Click you will discover the Ten Truths for connecting with people: Tailor your relationships--to consciously create the perfect fit Be authentic--attract what you love and what loves you Trust first--release your real power Communicate with your heart--a new source of intelligence Love, give, serve, add value--then watch what comes back Bless them and release them--learn the lessons and move on Be open to everything--you can remake your life Make peace, not war, with words--create belief and confidence It takes teamwork to make the dream work--seek caring, creative allies Nurture your relationships--they are the core of your success A new world opens with networking. But George Fraser doesn't stop there. He shows you how to go from networking to connecting--when you experience that heartfelt feeling of trust and exciting burst of energy with someone. And then when you each willingly add special value to each other and achieve more together than either of you could achieve alone, that's when you're clicking.
Category: Business & Economics

Human Relationships

Author : Steve Duck
ISBN : 9781446229910
Genre : Psychology
File Size : 23.75 MB
Format : PDF
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The Fourth Edition of this highly successful textbook provides a unique and comprehensive introduction to the study and understanding of human relationships. Fresh insights from family studies, developmental psychology, occupational and organizational psychology also combine to bring new perspectives to this thorough survey of the field. Thoroughly updated, with new chapters on: relating difficulty; "small media" technology and relationships, and practical applications, the Fourth Edition offers a fully up-to-date and authoritative review of the field.
Category: Psychology

Trust And Betrayal In The Workplace

Author : Dennis Reina PhD
ISBN : 9781626562592
Genre : Psychology
File Size : 90.59 MB
Format : PDF, Kindle
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Trust is a non-negotiable for high performing relationships and organizations. Yet trust is fragile, and ninety percent of the behaviors that break it are subtle, fleeting, and unintentional. Drs. Dennis and Michelle Reina have rewritten this third edition of their best-selling, award-winning book Trust and Betrayal in the Workplace to empower everyone at every level of responsibility – not just leaders – to build and sustain trust in their workplaces. Updated and completely rewritten with new case studies, tools, tips, and reflections, this third edition is the culmination of the authors' more than 20 years of rigorous research and “in the trenches” trust building experience with hundreds of organizations and thousands of people around the world. As pioneers in the field of trust, Dennis and Michelle tell the truth about what it takes to build sustainable trust in the workplace – trust that withstands the tests of time, geography, and an increasingly volatile and competitive marketplace. In this third edition, the authors provide the most detailed blueprint available for building highly effective, trust-based connections and organizations. Drs. Dennis and Michelle Reina have devoted their careers to trust because they believe that people don't just want and need trustworthy relationships – they have a fundamental right to them. In this rewritten third edition of Trust and Betrayal in the Workplace, the authors reveal their practical, proven approaches to accessing this right to trust - one thought, intention, and behavior at a time.
Category: Psychology

Conscious Coaching

Author : Brett Bartholomew
ISBN : 1543179479
Genre : Coach-athlete relationships
File Size : 51.54 MB
Format : PDF, Mobi
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In the world of strength and conditioning, learning how to move others-not just physically, but also psychologically and emotionally-is paramount to getting the most out of them. People are the ultimate performance variable, and understanding how to effectively blend knowledge of proper training with the nuances of human behavior is integral to helping athletes achieve their ultimate goals. Unfortunately, while much attention has been given to the science of physical training, little attention has been given to the science of communication. Conscious Coaching: The Art and Science of Building Buy-In bridges this gap. Readers learn the foundational principles of improving relationships, enhancing engagement, and gaining the trust of athletes through targeted communication. And, every bit as important, readers also learn concrete strategies to apply these principles in day-to-day coaching situations they will inevitably encounter. The result is a game-changing book that sets the stage for coaches to create a culture of success not only within sport, but also beyond. Conscious Coaching is a movement and its time has come.
Category: Coach-athlete relationships